These Terms and Conditions govern your use of the mcluck platform, including all casino games, sportsbook services, bonuses, and account features. Please read them carefully before registering or placing any bets.
You must be at least 21 years old to register and use mcluck. Age verification is required before withdrawals are processed.
mcluck services are intended for players physically located in the Philippines. Access from restricted jurisdictions is prohibited.
Each player may hold only one mcluck account. Duplicate accounts will be suspended and balances may be forfeited.
Use of bots, exploits, or collusion is strictly prohibited. mcluck reserves the right to void bets and suspend accounts for violations.
By accessing, registering on, or using any part of the mcluck platform (the "Platform"), you ("Player," "User," or "you") agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately cease using the mcluck Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms constitute a legally binding agreement between you and mcluck. Please read them in full before creating an account or placing any wager.
To register and use the mcluck Platform, you must satisfy all of the following eligibility requirements at all times:
mcluck reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.
Each individual may register only one (1) mcluck account. The creation of multiple accounts by a single individual — whether using different email addresses, mobile numbers, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms.
When registering, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and a valid email address. You are responsible for maintaining the accuracy of your account information and must update it promptly if any details change.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any one-time passwords (OTPs) issued to your registered mobile number. mcluck will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your credentials.
KYC Verification: mcluck is required to conduct Know Your Customer (KYC) verification in compliance with Philippine anti-money laundering regulations. You may be required to submit a government-issued ID (e.g., PhilSys ID, passport, driver's license) and proof of address before withdrawals are processed.
mcluck reserves the right to refuse registration, suspend, or permanently close any account at its sole discretion, including where it suspects fraudulent activity, identity misrepresentation, or violation of these Terms.
All transactions on the mcluck Platform are conducted in Philippine Peso (PHP / ₱). mcluck does not accept deposits in foreign currencies. The following terms apply to all financial transactions:
mcluck reserves the right to delay or withhold withdrawal processing pending completion of identity verification, investigation of suspected fraudulent activity, or compliance with applicable regulatory requirements.
mcluck may offer bonuses, free bets, cashback promotions, and other incentives to registered players from time to time. All bonuses are subject to the following general conditions, as well as any specific terms communicated at the time the bonus is offered:
All bets placed on the mcluck Platform are subject to the following general rules, as well as game-specific rules published within each game or betting market:
The following conduct is strictly prohibited on the mcluck Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent ban, and forfeiture of account balances:
mcluck is committed to promoting responsible gaming practices. We believe that gambling should be a form of entertainment, not a financial strategy or a response to personal difficulties. The following tools and policies are in place to support responsible gaming:
If you believe you or someone you know may have a gambling problem, we encourage you to seek help. mcluck supports access to responsible gaming resources available through PAGCOR and other recognized organizations in the Philippines.
For more information, visit our dedicated Responsible Gaming page.
All content on the mcluck Platform — including but not limited to software, game engines, graphics, logos, trademarks, text, audio, video, and user interface designs — is the exclusive property of mcluck or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes. This license does not include the right to:
Any unauthorized use of mcluck's intellectual property may result in legal action. All rights not expressly granted herein are reserved by mcluck.
To the maximum extent permitted by applicable Philippine law, mcluck shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
mcluck's total aggregate liability to any Player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that Player in the thirty (30) days preceding the event giving rise to the claim.
mcluck collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for purposes of KYC verification, fraud prevention, regulatory compliance, and service improvement.
For full details on how mcluck handles your personal data, please review our Privacy Policy.
mcluck reserves the right to amend, update, or replace these Terms at any time. Where changes are material, mcluck will provide reasonable notice to registered Players via email or an in-Platform notification prior to the changes taking effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
mcluck operates within a PAGCOR-licensed framework. Players who believe their dispute has not been adequately resolved by mcluck's internal complaints process may escalate the matter to PAGCOR through its official regulatory channels.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the mcluck support team:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: Within 24 hours for standard inquiries
For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page for dedicated assistance.
Now that you've reviewed our Terms & Conditions, join over one million Filipino players on mcluck. Register in minutes, deposit via GCash, and start playing today. Must be 21+.